Alright so, this is a bit convoluted so stay with me.
I still have a little under half of the Tyrant King orders at my house. I shipped out the first box, which contained all of the small/medium sized shirts,
When I lived in Redmond, I had very few issues with running my shop. Out of the hundreds of packages I sent, there was only a handful of instances where packages were not received. At worst things got a bit slow.
Ever since Edmonds, I’ve been having an alarming amount of trouble with people not receiving their mail, to the point where it’s affected my business so badly I’m going to have to pick up a day job just so I can catch up with refunds and stopped-up shipments.
This happened a lot with the Little G shirts, and now with the most recent batch of Tyrant King shirts I sent off. Since there was no record of the packages being scanned at the drop-off point, I figured there must have been a mistake on my part, and sent refunds accordingly. But it kept happening, even when I made every effort possible to ensure that things were packaged, tracked, and sent out properly.
This leads me to believe packages are being stolen before being scanned by the post office. There is simply no other explanation, I did everything I could to make sure I didn’t make any mistakes, yet people continue to not get what they paid for, and there’s no “proof” that I sent off the shirts in the first place, because the tracking was never scanned.
I am actually looking into taking the Edmond’s post office to small claims court because this has impacted me so badly and, with all the other shit that has hit me in January, I’m struggling to recover.
I, unfortunately, had to dip into my shipping funds because of this, and this is why some of you (particularly those who ordered larger sizes) have not received your Tyrant King shirts yet. I also need to find a trustworthy post office, because I cannot risk this happening anymore.
Hope that clears some things up. I need to send individual e-mails, but for now?
If you received a notification that your shirt shipped, and you never got it? I’m working on refunding all of you, but it’ll have to be small batches.
If you have not received a shipping notification? I still have your shirt. Because of my lack of shipping funds, it will be slow getting to you, but as soon as I can I will get it to you. I want people to get what they paid for.
I’m going to be taking a break from running a shop… for a while, I’m just going to be focusing on job hunting and taking commissions to supplement me along. It’s too exhausting for my current mental state.
Thank you for your support and understanding, will be keeping you all posted as I gradually figure things out.